CW Policies
Cancellation Covid/Illness Class Covid/Ilness Fragrance Free
Cancellation Policy
CW Cancellation Policy
We respect your time and appreciate the same in return. It is important that you notify us as early as possible when rescheduling or cancelling an appointment to give our practitioners an opportunity
to fill gaps created in schedules.
A minimum of 24 hours is required to cancel or change your appointment.
Less than 24 hours notification will incur a $20 reschedule fee.
Phone call or Text to 267-509-7717 is required.
Email or social media messaging are NOT acceptable forms of cancellation.
Last minute non-emergency cancellations (less than 24 hours notice),
repeated schedule changes or a no-show for an appointment will be billed in full.
These payments are to Complete Wellness and the practitioner for the specific scheduled time that was reserved for you. They are non-refundable and not transferable to another scheduled time.
If you are late to your appointment, we will work within the time remaining in consideration of the next client. Communication (text/call) is necessary. With no communication, 15-minutes late is considered a no-show appointment. Inclement weather and contagious illness are the only exceptions.
We respect your time and appreciate the same in return. It is important that you notify us as early as possible when rescheduling or cancelling an appointment to give our practitioners an opportunity
to fill gaps created in schedules.
A minimum of 24 hours is required to cancel or change your appointment.
Less than 24 hours notification will incur a $20 reschedule fee.
Phone call or Text to 267-509-7717 is required.
Email or social media messaging are NOT acceptable forms of cancellation.
Last minute non-emergency cancellations (less than 24 hours notice),
repeated schedule changes or a no-show for an appointment will be billed in full.
These payments are to Complete Wellness and the practitioner for the specific scheduled time that was reserved for you. They are non-refundable and not transferable to another scheduled time.
If you are late to your appointment, we will work within the time remaining in consideration of the next client. Communication (text/call) is necessary. With no communication, 15-minutes late is considered a no-show appointment. Inclement weather and contagious illness are the only exceptions.
Covid/Illness Policy
**** UPDATE. March 2nd, 2022***
Our goals are to keep everyone who enters and works within CW well and promote wellness. Please understand that a vast majority of people who come to CW have compromising conditions, the “at-risk” populations. Also kindly keep in mind the practitioners earn their living in contact with others. If they require quarantine or get sick, that livelihood is completely gone. It is imperative that we keep everyone under our roof as safe as possible. For these reasons, we truly appreciate your cooperation and your understanding.
Mask Policy. Effective March 2nd, 2022
CW Class/Workshop Covid/Illness Policy
August 2022
As always our goal is to keep everyone healthy, safe and happy. It is a strange line to walk at present.
This policy is effective August 2022 and will be re-evaluated as needed.
Our goals are to keep everyone who enters and works within CW well and promote wellness. Please understand that a vast majority of people who come to CW have compromising conditions, the “at-risk” populations. Also kindly keep in mind the practitioners earn their living in contact with others. If they require quarantine or get sick, that livelihood is completely gone. It is imperative that we keep everyone under our roof as safe as possible. For these reasons, we truly appreciate your cooperation and your understanding.
Mask Policy. Effective March 2nd, 2022
- Masking optional
- All Staff will happily wear masks by request
- If you have further concerns, let us know. Additional considerations can be made as needed when scheduling.
- Reschedule your appointment if you have any cold/flu/covid symptoms or have been exposed
- Policy will change based on CDC and County Guidelines
CW Class/Workshop Covid/Illness Policy
August 2022
As always our goal is to keep everyone healthy, safe and happy. It is a strange line to walk at present.
This policy is effective August 2022 and will be re-evaluated as needed.
- Main Class Policy - Masks are Optional.
- If you have any cold/flu/covid symptoms or have been exposed you should NOT come to class. In this instance a credit will be issued for future use at CW for class or service.
- If you are not comfortable with the current mask policy we encourage you to wait to register for class as refunds are not available. Also, check back for the updated policy
Fragrance Free Zone
A great many of the clients, not to mention practitioners and instructors, that come to Complete Wellness
suffer from a variety of allergies and sensitivities. To allow everyone to have a positive experience, please
refrain from wearing any kind of perfume, cologne, aftershave or fragrance of any kind to Complete Wellness.
Thank you for your understanding.
Tracy & Stacy
suffer from a variety of allergies and sensitivities. To allow everyone to have a positive experience, please
refrain from wearing any kind of perfume, cologne, aftershave or fragrance of any kind to Complete Wellness.
Thank you for your understanding.
Tracy & Stacy