CW Policies
Cancellation Covid/Illness Fragrance Free
Cancellation Policy
CW Cancellation Policy
We respect your time and appreciate the same in return. It is important that you notify us as early as possible when rescheduling or cancelling an appointment to give our practitioners an opportunity
to fill gaps created in schedules.
A minimum of 24 hours is required to cancel or change your appointment.
Less than 24 hours notification will incur a $20 reschedule fee.
Phone call or Text to 267-509-7717 is required.
Email or social media messaging are NOT acceptable forms of cancellation.
Last minute non-emergency cancellations (less than 24 hours notice),
repeated schedule changes or a no-show for an appointment will be billed in full.
These payments are to Complete Wellness and the practitioner for the specific scheduled time that was reserved for you. They are non-refundable and not transferable to another scheduled time.
If you are late to your appointment, we will work within the time remaining in consideration of the next client. Communication (text/call) is necessary. With no communication, 15-minutes late is considered a no-show appointment. Inclement weather and contagious illness are the only exceptions.
We respect your time and appreciate the same in return. It is important that you notify us as early as possible when rescheduling or cancelling an appointment to give our practitioners an opportunity
to fill gaps created in schedules.
A minimum of 24 hours is required to cancel or change your appointment.
Less than 24 hours notification will incur a $20 reschedule fee.
Phone call or Text to 267-509-7717 is required.
Email or social media messaging are NOT acceptable forms of cancellation.
Last minute non-emergency cancellations (less than 24 hours notice),
repeated schedule changes or a no-show for an appointment will be billed in full.
These payments are to Complete Wellness and the practitioner for the specific scheduled time that was reserved for you. They are non-refundable and not transferable to another scheduled time.
If you are late to your appointment, we will work within the time remaining in consideration of the next client. Communication (text/call) is necessary. With no communication, 15-minutes late is considered a no-show appointment. Inclement weather and contagious illness are the only exceptions.
Covid/Illness Policy
**** UPDATE. June 27, 2021***
Our most important goal is to keep everyone who enters and works within CW well. We appreciate your patience and cooperation. Safety First. Our goal is to promote wellness.
Please understand that a vast majority of people that come to CW are those with compromising conditions, the “at-risk” populations. Also kindly keep in mind that the practitioners earn their living in contact with others. If they require quarantine or get sick, that livelihood is completely gone. It is imperative that we keep everyone under our roof as safe as possible by being cautious. For these reasons we truly appreciate your cooperation and your understanding.
Mask Policy. Effective Monday July 5th, 2021
Our most important goal is to keep everyone who enters and works within CW well. We appreciate your patience and cooperation. Safety First. Our goal is to promote wellness.
Please understand that a vast majority of people that come to CW are those with compromising conditions, the “at-risk” populations. Also kindly keep in mind that the practitioners earn their living in contact with others. If they require quarantine or get sick, that livelihood is completely gone. It is imperative that we keep everyone under our roof as safe as possible by being cautious. For these reasons we truly appreciate your cooperation and your understanding.
Mask Policy. Effective Monday July 5th, 2021
- Masks will no longer be required for fully vaccinated people within Complete Wellness.
- We request those not fully vaccinated to continue wearing masks within CW for both your well-being and the consideration and well-being of our practitioners and other clients.
- It is our goal to keep everyone safe and comfortable. All staff will happily wear a mask upon request. If you have further concerns, let us know. Extra considerations can be made when scheduling as needed.
- Classes. As in-person classes resume it will be up to each individual to decide their comfort level. There will always be the possibility of fellow students/instructors not wearing masks.
Fragrance Free Zone
A great many of the clients, not to mention practitioners and instructors, that come to Complete Wellness
suffer from a variety of allergies and sensitivities. To allow everyone to have a positive experience, please
refrain from wearing any kind of perfume, cologne, aftershave or fragrance of any kind to Complete Wellness.
Thank you for your understanding.
Tracy & Stacy
suffer from a variety of allergies and sensitivities. To allow everyone to have a positive experience, please
refrain from wearing any kind of perfume, cologne, aftershave or fragrance of any kind to Complete Wellness.
Thank you for your understanding.
Tracy & Stacy